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Google CloudProfessionalRetired · 31 December 2024

Professional Google Workspace Administrator

PGWA

Plan, implement and manage Google Workspace at enterprise scale.

This exam is retired — no longer supported

This exam was retired on 31 December 2024 and can no longer be sat, so CertifyCloudx no longer offers practice questions or mock exams for it. The exam details and the official syllabus below are kept for reference.

Withdrawn — CertifyCloudx does not prepare candidates for this exam any more. What follows is the official exam guide, kept for reference.

What's on the exam

5 domains · 17 task statements, straight from the official exam guide (as of 2026-09-14).

  1. 1.1Managing account lifecycles by using provisioning and deprovisioning processes
    • Transferring ownership data to another account
    • Provisioning users based on a process determined by an organization’s policy (for example, where to list accounts)
    • Provisioning and deprovisioning accounts, including:
    • Creating, reviewing, updating, deleting accounts (CRUD [create, read, update, and delete] operations).
    • Adding users (for example, individual, bulk, and automated)
    • Offboarding accounts (for example, suspending, deleting, and recovering)
    • Editing user attributes (for example, renaming, passwords, and aliases)
    • Creating administrative roles (for example, default roles, and custom roles)
    • Revoking account access outside of a typical organizational policy (for example, security reasons and personnel issues)
    • Configuring, monitoring, troubleshooting, and updating lifecycle management by using Google Cloud Directory Sync (GCDS)
    • Auditing and reviewing GCDS (for example, interpreting log data)
  2. 1.2Configuring Google Drive
    • Managing the lifecycle of shared drives based on user requests and organizational policies (for example, OU [organizational unit] placements)
    • Configuring shared drive permissions, given specific requirements or scenarios
    • Implementing shared drive membership permissions based on organizational policies
    • Transferring user data from one user’s drive to another drive
    • Applying security best practices for shared drives based on the business need
  3. 1.3Managing calendar and calendar resources
    • Creating and managing calendar resources
    • Managing and delegating calendar access and resources
    • Managing the lifecycle of both individual and shared calendars (for example, differentiating between an individual’s calendar and a calendar resource)
    • Configuring Google video conference room options (for example, Jamboard, Google Meet)
    • Scheduling Google Meet conferences and livestream meetings or events
    • Monitoring usage reports and recommending changes
    • Troubleshooting calendar issues
  4. 1.4Configuring and managing Groups for business
    • Configuring memberships and advanced settings, including:
    • Adding users to groups
    • Implementing current Google Workspace APIs
    • Automating tasks by using Apps Script
    • Using a Google group to apply membership permissions for a shared drive
    • Creating specific types of Google-native groups (for example, dynamic, security, identity-mapped, and POSIX)
    • Implementing Google group security access controls to restrict members
    • Troubleshooting issues in a Google group (for example, calendar invites not expanding, invites unable to be sent to a group)

Outline reproduced from the vendor's public exam guide for study reference.Official guide