Shipping & Delivery

1. Nothing is shipped

CertifyCloudx is an online service. We sell no physical goods, so there are no shipping charges and no delivery address is needed.

2. Instant online access

When you buy Pro or a single-certification pass, it is activated on the account you are signed in with as soon as the payment is confirmed — normally within a few seconds. Pro opens every paper, mock exam and explanation on CertifyCloudx; a pass opens them for the one certification you chose. Access lasts for the period shown at checkout.

3. If access does not appear

Sign out and back in, or reload the page. If your purchase is still not active a few minutes after a successful payment, email support@certifycloudx.com with your account email and the date and amount of the payment; we fix it within 3 business days or refund you in full, as set out in our Refunds & Cancellation policy.

Questions about this policy: support@certifycloudx.com. Skelro Technologies (OPC) Private Limited, Bengaluru, Karnataka, India.